CaixaBank is a member of the Deposit Guarantee Fund for Credit Institutions as required by Royal Decree 16/2011 of 14 October. The maximum guaranteed amount per depositor is €100,000 at each credit institution.
1/6
This number indicates the risk of the product, with 1/6 indicating the smallest and 6/6 the greatest risk.
BECOME A CUSTOMER
As a MicroBank customer, you’re also a CaixaBank customer
Open an account online at CaixaBank and enjoy our benefits
Download the app to find out more
Scan the QR code and download the app
The account that best suits you
Join us and become a customer in a few simple steps
- Fill in your personal and contact details.
- Verify your identity by video identification. You will need your ID.
- Tell us about your financial situation.
- Create your CaixaBankNow access password and manage your accounts online.
- Read the precontractual information and sign your agreements.
You will have 14 calendar days to cancel the agreement once it has been signed.
Frequently asked questions
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No. We don't charge any fees for the main services offered by your CaixaBank online account. You will find below all the detailed precontractual information documents.
Current account and digital banking precontractual information
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Yes. You have access to all our CaixaBank ATMs.
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You will need the following to sign up:
A device with a camera and a strong internet connection
Your personal details: name, address, etc.
If you live in Spain, your documentation.
- If you are a Spanish national, have your DNI at hand.
- If you are not a Spanish national and you live in Spain:
- If you are a national of an EU or Schengen country please have your national identity card or passport and your EU residence certificate ready.
- If you are a non-EU national, you will need your NIE.
- If you are self-employed, please have the following to hand:
- 1. Tax register declaration (form 036/037)
- 2. One of the following documents:
- Annual summary VAT return (form 390)
- Income tax return (form 100/130)
- Proof of turnover through VAT (form 303) -
You just need to make sure that the device you are using to make your application has a camera.
You can validate your documents using the secure video identification process:
- Make sure you are in a well-lit place with a strong connection.
- Follow these instructions carefully:
- Show the front of your document.
- Tilt and move the front side so that the security features are visible.
- Show the back of your document.
- Read out the code that will appear on the screen.
- Smile at the camera!
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- Once registration is complete, you will receive your CaixaBankNow digital banking identifier by email.
- You can access CaixaBankNow from the CaixaBank website or by downloading the app on your mobile phone.
- You can access CaixaBankNow using these credentials:
- Identification: Your DNI/identification document number without the letters.
- PIN: This is the password you created during the registration process.
- If you can't remember your password (PIN), you will have to go to any of our branches to get a new one.
If you are already a customer and would like to start using CaixaBankNow digital banking, sign up for CaixaBankNow.
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Individuals not resident in Spain can sign up online for an Holabank account with CaixaBank. Have your passport and/or your local identity document ready. We'll tell you which one we'll need depending on your country.
Online sign-up for non-residents is available here.
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If it has been less than 48 hours since you filled in the form, you will get an email informing you of the next steps.
If it has been more than 48 hours and we still haven't contacted you:
- Check your junk/spam folder.
Call us on 900 300 900 to confirm that the email address you provided in your application is correct. If you don’t live in Spain, contact [email protected].
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If you identify yourself using your DNI/ID document at a CaixaBank branch, you will have access to the following transactions that you cannot carry out at present:
- Deposit more than €600 a month in cash at an ATM using your card.
- Deposit more than €1,000 a year in cash at an ATM without using your card.
Make international transfers or domestic transfers in a currency other than the euro, up to €999.
1. The online account, exclusive to new customers, includes at no cost (€0) the opening and maintenance of a current account, access to the CaixaBankNow digital banking service, the deposit of euro-denominated checks drawn on a financial institution in Spain, and the issuance of standard SEPA transfers in euros, Swedish kronor, or Romanian leu within the EU. The account does not accrue interest (0% APR, 0% nominal interest rate). CaixaBank, S.A., with tax identification number (NIF) A08663619, registered in the Special Administrative Register of the Bank of Spain under number 2100, is the entity offering this bank account.
2. There is no issuance or maintenance fee for a debit card issued by the hybrid payment entity CaixaBank Payments & Consumer, E.F.C., E.P., S.A.U. ("CPC"), located at Avenida de Manoteras No. 20, Edificio París (28050 Madrid). CaixaBank, S.A. acts as the agent entity for the card issuer. The client funds protection system chosen by CPC involves depositing funds in a segregated account held with CaixaBank, S.A. The issuance and maintenance of additional or beneficiary cards are not included. During the term of this agreement, the card issuer reserves the right to change the card type at no cost. Such a decision will be communicated to you in advance to allow you to review the conditions of the new card (debit or credit).
3. To send and receive money using Bizum, both the sender and recipient must be registered with Bizum. If the recipient is not registered, an SMS will be sent inviting them to register in order to receive the money.
4. Account maintenance fee: €0. The account does not accrue interest (0% APR, 0% nominal interest rate). CaixaBank, S.A., with tax identification number (NIF) A08663619, registered in the Special Administrative Register of the Bank of Spain under number 2100, is the entity offering this bank account.
5. Imagin, a trade name of imaginersGen, S.A., acts as an agent for CaixaBank, S.A. CaixaBank S.A. markets products from the hybrid payment entity that issues debit cards. CaixaBank Payments & Consumer, E.F.C., E.P., S.A.U. ("CPC"), located at Avenida de Manoteras No. 20, Edificio París (28050 Madrid). The client funds protection system chosen by CPC involves depositing funds in a segregated account held with CaixaBank. The card has no issuance or maintenance fees (€0). You can consult the prices usually applied to frequently provided banking services (Annex 1) at https://www.caixabank.es/particular/general/tarifascomisiones_en.html.
CaixaBank, S.A., acts as an agent for Nuevo MicroBank, S.A.U., with tax identification number (NIF) A-65619421, registered in the Official Register of Entities of the Bank of Spain under code 0133.
NRI: 7096-2024/07809